Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR the Public

PennPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, PennPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, PennPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection, Financial Reform

100+ Groups Oppose Provisions That Threaten Public Protections | Mike Litt

The White House is expected to release its fiscal year 2017 budget proposal tomorrow. U.S. PIRG and various state PIRGs joined a coalition of more than 100 groups that sent the following letter calling on President Barack Obama and all 535 members of Congress to oppose any federal appropriations bill that contains ideological policy riders. 

> Keep Reading
Blog Post | Consumer Protection, Make VW Pay

House Tees Up VW Bailout and Other Attacks on Public Protections, Consumer Rights | Ed Mierzwinski

(Updated 8 January to add vote results): You've probably heard that the House is soon planning to again repeal the Affordable Care Act (Obamacare). That bill will certainly be vetoed. But the House has other anti-consumer, anti-environmental bills scheduled for floor action this week and next. The bills take aim at agency health, financial and safety regulations and also consumer rights to band together as a class to take their grievances against corporate wrongdoers to court. That last bill would immunize Volkswagen from having to compensate VW Diesel owners for being deceptively sold cars designed to "defeat" air pollution requirements.

> Keep Reading

30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading
Report | PennPIRG Education Fund | Consumer Protection

Trouble in Toyland

For 30 years, PennPIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

> Keep Reading

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CBS 21: Which toys to buy for Christmas that are safe for kids?

For the 26th year, a research group has released their toy safety guide just in time for your holiday shopping.

> Keep Reading
News Release | PennPIRG | Consumer Protection

Trouble in Toyland

Holiday shopping season is upon us once again. As a parent, relative, or friend, shopping for toys for the children in your life can be a challenge.
We don't always know if the gifts will be a hit but the one thing we count on is that the toys we purchase are safe.  Thanks to the hard work of agencies like the Consumer Product Safety Commission (CPSC) and consumer advocates like U.S. PIRG that's largely true.  But as our toy shopping researchers have found, that's not always the case.

> Keep Reading

Inquirer: Bank elsewhere to avoid fees

With its latest fee, Bank of America has made the decision to balance its books on the backs of its customers, instead of changing its business model to be more consumer-friendly. ("Bank of America to charge $5 debit card fee," Friday). Chase and Wells Fargo are also testing a $3 debit card fee in certain markets.

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New Consumer Agency Takes Over Thursday as Nation’s Consumer Bank Cop

Philadelphia, PA—Leading consumer groups today announced the results of a poll showing that an overwhelming majority of likely voters both support a new consumer agency (74%) and want Wall Street held “accountable” (77%), along with a report documenting “10 reasons” consumers need the new Consumer Financial Protection Bureau.  The Bureau will take over enforcement of all major consumer laws on Thursday, July 21. The groups called for the Senate to vote to confirm former Ohio Attorney General Rich Cordray as its director, so that the CFPB is able to fulfill the promise of consumer financial protection.

> Keep Reading

New Survey Shows Banks Still Hiding Fees from Consumers

PHILADELPHIA, April 12 – A survey released today by the Pennsylvania Public Interest Research Group of more than 350 bank branches revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.

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Blog Post | Consumer Protection

50 YEARS AGO THIS WEEK, JFK USHERED IN MODERN CONSUMER PROTECTION ERAAlana MillerEd Mierzwinski

People of almost any age know a lot about the Kennedy administration with its optimistic beginnings and its sudden, tragic end. Yet many have probably never heard of one of JFK's important legacies -- his declaration that consumers have rights that deserve protection.

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Blog Post | Consumer Protection

Today, CFPB to announce overdraft fee investigation, unveil "penalty box" disclosure, possibly end $39 lattes | Ed Mierzwinski

Would you knowingly agree to pay a $35 fee each time you used your debit card at point of sale, simply to allow you to purchase a $4 latte with only $2 in your account? Even the banks didn't think so, that's why they made “standard overdraft protection” a feature of your checking account that you didn't need to choose. Banks also changed the default switch on debit and ATM cards to allow overdrafts

> Keep Reading
Blog Post | Consumer Protection

Senators: Oppose bills that threaten public health | Alana Miller

Dear Senators Casey and Toomey,

 

PennPIRG writes to urge you to oppose all legislation that would undermine the nation’s most basic public health and safety protections.  In particular, we are writing about three bills: The Regulatory Accountability Act (RAA S.1606), the Regulatory Flexibility Improvements Act (RFIA S. 1938) and the Regulations from the Executive in Need of Scrutiny (REINS S.299). All three bills pose a dangerous threat to the health and safety of the American people.

 

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Blog Post | Consumer Protection

Despite toy safety progress, parents need to be aware | Alana Miller

We don't always know if the gifts will be a hit but the one thing we count on is that the toys we purchase are safe.  Thanks to the hard work of agencies like the Consumer Product Safety Commission (CPSC) and consumer advocates like U.S. PIRG that's largely true.  But as our toy shopping researchers have found, that's not always the case.

> Keep Reading
Blog Post | Consumer Protection

A fee too far | Alana Miller

We've posted about avoiding bank fees before, but the latest Bank of America shenanigan deserves another word of caution.

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