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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Financial Reform

The More I Hear About OPM Data Breach, The Less I Know, Except This: It's Bad | Ed Mierzwinski

Was it 4 million, 14 million or 18 million records breached (how many times) (likely) by Chinese hackers? Whose fault was it? The USOPM director says no one's. Really? Perhaps the worst data breach ever raises lots of questions, but I haven't heard any good answers. Federal employees, their families, their friends and their neighbors -- because all of them could be victims -- deserve better answers, just as they deserve better service than USOPM's credit monitoring provider is giving them.

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Blog Post | Consumer Protection

Hill Threats to CFPB Escalate As CFPB Protects Consumers, Servicemembers | Ed Mierzwinski

Today, the House Appropriations Committee, at the behest of both Wall Street and predatory lenders seeking to run amok, will vote to eliminate the CFPB's independence from the politicized appropriations process. Meanwhile, over at the CFPB, important work to protect consumers, including servicemembers, from unfair and predatory financial practices continues.

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News Release | PennPIRG | Consumer Protection

PIRG’s Trouble In Toyland

Washington, DC-- Hazardous toys are still sold in stores across the country, despite a new law overhauling the nation’s product safety watchdog agency, according to the 23rd annual toy safety survey released today. The group also warned that the Consumer Product Safety Commission may delay one of the new law’s toxic toy protections indefinitely.

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News Release | Financial Reform

We're Deeply Disappointed with Wall Street Bailout

U.S. PIRG is deeply disappointed that Congress punted on enacting critical protections for taxpayers and homeowners in the Wall Street bailout legislation passed today.

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News Release | Budget, Transportation

Leasing the turnpike would be like signing up for an HMO -- for 75 years!

The proposed contract to privatize the Pennsylvania Turnpike is available on the Internet, but most people won't read one word of the 686-page document. Not only is its length intimidating, but it begins with 21 pages of specialized definitions, such as "compensation event," cross-referenced to other parts of the contract. Might as well post a Keep Out sign.

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Media Hit | Budget, Transportation

Read the fine print

The proposed contract to privatize the Pennsylvania Turnpike is available on the Internet, but most people won't read one word of the 686-page document. Not only is its length intimidating, but it begins with 21 pages of specialized definitions, such as "compensation event," cross-referenced to other parts of the contract. Might as well post a Keep Out sign.

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News Release | Tax

House Finance Committee Holds Hearing on "Combined Reporting" to Level the Playing Field on Taxes

PITTSBURGH—Today, the House Finance Committee held a hearing on “combined reporting”, an accounting reform that would prevent multi-state companies from shifting profits to out-of-state subsidiaries as a way to avoid Pennsylvania taxes. Neighboring New York and West Virginia instituted this tax modernization last month.

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