PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.
LOOKING OUT FOR the Public
PennPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.
TROUBLE IN TOYLAND
For 30 years, PennPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.
BIGGER BANKS, BIGGER FEES
In April, PennPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.
The Veterans and Consumers Fair Credit Act (VCFCA) was reintroduced in the House Committee on Financial Services on Monday. This bill would limit interest rates on loans and go a long way toward protecting consumers, including veterans, who are often victimized by predatory lenders.
Even with the knowledge I’ve gained working as a consumer advocate for several years, getting my finances in order has been a work in progress.
Until recently, I did not have estate and end-of-life planning in mind, but it was the natural next step in my quest to be a responsible adult, with a nudge from the existential threat of the COVID-19 pandemic.
Advance directives are legal instructions that include a living will (different from a regular will) and a health care proxy. In them, you state what treatments you do or don’t want at the end of your life and who you want making health care decisions for you if you can’t.
Before listening to In Case You Get Hit By a Bus, I didn’t know about insurance that covers the costs of long-term care, such as home health care or nursing home care, for people who need assistance with daily living activities.
Our report highlights how flier complaints have soared as airlines cancel flights, deny refunds, and ruin plans. Find out which airlines have the most complaints and what you can do.
Research found that, despite the FCC's recent action, phone companies aren't doing enough to block spoofed calls and scam calls, despite a new law.
Cell phone carrier T-Mobile has announced that nearly 55 million Americans were affected by a hack of its records, which in some cases compromised Social Security numbers and driver’s license numbers. In response, PIRG published a tip guide for how those affected can protect themselves against identity theft or "phishing" scams.
Thanks to new FCC rules, most phone providers are now required to arm their customers with Caller ID verification to confirm whether calls on their network are actually coming from the number on display.
Tools & Resources
Seeking Compensation for Consumers and Environment
Former chemical industry official would be fox guarding henhouse
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